Ah, the ‘ol VBR (Valid Business Reason)… well, certainly the below doesn’t work, on multiple fronts (received the e-mail this morning):
1) He starts with “I”
2) I’m never a good person to speak with
3) Doesn’t he know that we’re in the building industry, thereby… what’s compensation even mean?
4) “Love?”
“Hi Craig,
I was hoping to learn more about your incentive compensation process, would you be a good person to speak with? If not, can you possibly point me in the right direction?
Xactly provides a solution that helps companies streamline and automate their sales compensation process. Some benefits include:
-Increase visibility to sales and management -Reduce manual workload -Provide real time analytical reports for executive management -Easily change comp plans and run spiffs while maintaining accuracy and audit trail
I would love to know either way what your thoughts are.
Regards,
Matt”
This e-mail is all about “Matt.” And I don’t “love” him.
Don’t forget the most important rule: It’s not about “I,” it’s about the customer, and what’s in it for them to meet with you… or take your call, or answer your e-mail.
[NO, WindsorONE sales team, I’m still not gonna call the guy]